IT That Understands How Law Firms Work
Your firm needs technology that works when filing deadlines hit, that protects client data without getting in the way, and that someone answers for when it doesn’t. That’s what we do.
Schedule a ConsultationWhat Managed IT Actually Means for a Law Firm
Managed IT is a model where an external provider takes ongoing responsibility for your firm’s technology environment — monitoring, maintenance, security, support, and strategic planning — under a structured agreement with defined service levels. Instead of reacting to problems, your IT is proactively managed to prevent them.
24/7 Monitoring & Alerting
Every server, workstation, and network device in your environment is monitored around the clock. When something fails or shows signs of failure, we know before you do — and we respond before it affects your attorneys.
Help Desk That Understands Billable Time
When an attorney calls with a problem, the clock is running. Our support team understands that context. Issues are triaged by business impact, not ticket number. Filing deadline in two hours? That goes to the front of the line.
Security Aligned with Client Mandates
Law firms face security requirements from multiple directions: ABA ethics rules, client security questionnaires, cyber insurance applications, and state bar data protection mandates. We build and maintain a security posture that satisfies all of them. Learn more about our security approach.
Patch Management & Maintenance
Operating system updates, security patches, firmware updates, and application maintenance are handled on a scheduled basis — tested before deployment, applied during off-hours, and verified after completion. No surprise reboots during depositions.
Vendor Management
ISP issues, copier problems, phone system outages, software vendor disputes — we handle the calls, coordinate the resolution, and follow up until it’s done. Your office manager shouldn’t have to spend an hour on hold with Comcast.
vCIO Strategic Advisory
Quarterly business reviews, annual IT budgets, technology roadmaps, and compliance planning. A dedicated technology advisor who speaks the language of managing partners, not just technicians. Read more about what a vCIO does.
Why Law Firms Need Specialized IT
A generalist MSP can keep your email running. But law firms have requirements that most IT providers have never encountered:
Client Confidentiality Is a Legal Obligation
ABA Model Rule 1.6 and state bar equivalents require lawyers to make “reasonable efforts” to prevent unauthorized access to client information. That standard applies to your IT environment. Your MSP needs to understand what “reasonable efforts” means in practice — encryption standards, access controls, data loss prevention, and incident response procedures that satisfy both regulators and sophisticated clients.
Downtime Has a Direct Dollar Cost
When an attorney can’t access their files, they can’t bill. When the document management system goes down before a filing deadline, the firm faces sanctions risk. IT downtime at a law firm isn’t an inconvenience — it’s lost revenue and professional liability. Your IT provider needs to understand that urgency and staff accordingly.
Legal Software Is Its Own Ecosystem
iManage, NetDocuments, Clio, Worldox, PracticePanther, CosmoLex, CompuLaw, ProLaw — legal practice management and document management systems have specific infrastructure requirements, integration patterns, and failure modes that generic IT providers don’t know. We’ve deployed and supported all of them.
Client Security Questionnaires Are Getting Harder
Corporate clients increasingly require their outside counsel to complete detailed IT security questionnaires before engagement. A firm that can’t demonstrate adequate security controls risks losing the client. We help firms answer these questionnaires accurately — and more importantly, we maintain the controls that make the answers true.
What’s Included
Every DP3 managed services engagement includes these capabilities as standard. No tiers, no “premium” add-ons for basic security.
For detailed service descriptions, see our Services Guide. Billing details are in our Billing Policies.
How DP3 Is Different
100% Professional Services
We don’t serve retail, restaurants, or manufacturing. Every client is a professional services firm — which means every process, every escalation path, and every hire is built for your world.
Chicago & New York
We serve firms in the two largest legal markets in the country. Local presence means on-site support when you need it, not a call center three time zones away. See our Chicago and New York pages.
Transparent Billing
Per-user pricing with full transparency. Every invoice itemizes who is billable. No hidden fees, no surprise charges. Firms on ACH Autopay receive a 5% discount. See our billing policies.
Related Reading
How a Phone Call Became a Malware Infection
A real attack on a law firm — and the controls that stopped it.
AnalysisThe True Cost of In-House IT
What it actually costs to build an internal IT team at a Chicago law firm.
GuideIT & Security Checklist
The 10 non-negotiable controls every professional services firm needs.
Ready to Talk?
We’ll look at your current environment and tell you — honestly — whether DP3 is the right fit. No pitch deck, no pressure. Just a conversation about what your firm needs.